This is our second time using Action Heating and Cooling. Because the heating system is radiant hot water, they sent out Mike again. Mike called me when he was on his way so I could meet him at the property.
He was able to troubleshoot the reason why the heat went out and fixed it pretty quickly. Since he had some time in the hour billing, he took a look at the other furnace for the upstairs unit and did some preventive maintenance on it..which would have most likely required another call down the line if we had let it go longer.
I feel Mike was honest about what needed to be done and he worked efficiently. He explained the issues to me when I had questions. He also pointed out a maintenance issue in the basement that was unrelated to the furnaces so I could correct it immediately.
I recommend Action Heating and Cooling and if you have an older radiant heat system, ask for Mike.